FAQs

FAQs

1. Where is River Park Hotel located? Calle Pericos s/n Los Almacenes, 48373 Puerto Vallarta, Jal.

2. Is River Park Hotel all-inclusive? No, the River Park Hotel plan is European.

3. Does River Park Hotel have a beach nearby? No, River Park Hotel is a mountain hotel.

4. How far is the center of Puerto Vallarta from River Park Hotel? The distance from the boardwalk arches to River Park Hotel is 25 minutes by car.

5. How far is the Puerto Vallarta airport from River Park Hotel? The distance from Puerto Vallarta airport to River Park Hotel is 45 minutes.

6. Can I request transportation service from the airport to River Park Hotel? Yes, with prior reservation.

7. Do you offer internet service? Yes, we have internet in all rooms.

8. Is there an ATM inside the property? No, so we recommend bringing cash if necessary.

9. Do you accept pets? Pets are not accepted.

10. Can I book a tour with you? Yes, you can book it directly on our website.

11. Is there a different price on your guest tours? Yes, we have special prices and packages that can be booked directly on the hotel’s website.

12. Where and how can I reserve?  You can book by calling us at (+52 322 106 9769), or on our official website riverparkhotel.mx

13. How do I pay for my reservation? We offer several payment methods, including cash payment, so we invite you to contact us (+52 322 106 9769) so that we can provide you with the banking information and you can deposit your stay in cash.

to. Other options are transfer, card payments (Visa or MasterCard).

14. Can I pay for my stay in dollars? Of course! However, by official provision, it is important to present official identification at the Reception and it will be taken at the current exchange rate.

15. Do all rooms have a view? Due to the design and structure of the property, most rooms have mountain views, some with garden views and the studios do not have a view.

16. What type of cards do you accept? Visa or MasterCard only

17. Can I pay in cash? Yes, in pesos or (American) dollars.

18. How many restaurants does the hotel have? River Park Hotel has 1 restaurant.

19. What are the restaurant hours? It is available from 9 to 5 pm.

20. How many pools does the hotel have? River Park Hotel has 1 pool.

21. Is the pool heated? No, it is not heated.